Do ICTs Help To Maintain Social Capital In The Disaster Recovery Phase? A Case Study Of The L'aquila Earthquake

  • Serena Tagliacozzo University College London
  • Caterina Arcidiacono University of Naples Federico II
Keywords: Social capital, ICTs, Sense of place, Disaster recovery


The use of information and communication technologies (ICTs), especially of the social networking sites (SNSs), in emergency situations is constantly on the rise. With this study, we have investigated the use of Information and Communication Technologies (ICTs) after the massive changes that occurred in the physical environment following the L’Aquila earthquake (central Italy) in 2009. Two years after the disaster, thirteen key individuals affected by the earthquake were interviewed through semi-structured interviews. Results suggest that new media can serve, to some extent, similar functions of sustaining the creation and maintenance of social relationships as the ones previously fulfilled by physical spaces. Although limited, this research may have the potential to open up an interesting debate on the web-mediated construction of the concept of “place” in the wake of a disaster.


Author Biographies

Serena Tagliacozzo, University College London
Serena Tagliacozzo is currently a PhD researcher at the Institute for Risk and Disaster Reduction, University College London. Email:
Caterina Arcidiacono, University of Naples Federico II

Caterina Arcidiacono is Full Professor of Social and Community Psychology and Coordinator of the PhD School in Psychology and Pedagogical Sciences at the University of Naples Federico II.

How to Cite
Tagliacozzo, S., & Arcidiacono, C. (2015). Do ICTs Help To Maintain Social Capital In The Disaster Recovery Phase? A Case Study Of The L’aquila Earthquake. The Journal of Community Informatics, 11(1). Retrieved from